<?xml version="1.0" encoding="UTF-8"?>
<urlset xmlns="http://www.sitemaps.org/schemas/sitemap/0.9" xmlns:xhtml="http://www.w3.org/1999/xhtml">
<url>
  <loc>https://maxcontact.freshdesk.com/support/home</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>1.0</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.8</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/80000344585</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.8</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/80000351770</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.8</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/80000351771</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.8</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/80000351773</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.8</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/80000351775</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.8</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/80000351776</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.8</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/80000351777</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.8</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/80000351778</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.8</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/80000351779</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.8</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/80000368055</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.8</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/80000397405</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.8</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/80000458413</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.8</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/80000462907</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.8</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/80000462978</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.8</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/80000465632</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.8</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/80000465822</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.8</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/80000465874</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.8</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000512301</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000512302</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000523038</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000523040</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000523044</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000523045</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000523046</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000523047</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000523050</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000547441</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000547442</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000547452</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000547453</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000583782</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000591899</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000596317</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000596334</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000596678</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000596686</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000596689</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000596790</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000596852</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000596864</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000596878</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000678694</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000680832</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000692224</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000692243</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000701399</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000709643</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000716958</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000717724</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000719093</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000719094</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000719128</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000719131</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000719133</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000723506</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000723507</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000726376</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000726493</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000729211</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000729848</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000730047</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000730066</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000730083</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000730135</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000730136</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000730138</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000730347</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000730348</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000730419</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000730450</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000730605</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000730689</loc>
  <lastmod>2026-06-21T08:01:28+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000712960-omnichannel-release-notes-3-0-5-0</loc>
  <lastmod>2021-06-28T15:32:38+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000712961-omnichannel-release-notes-3-0-4-0</loc>
  <lastmod>2021-06-28T15:32:39+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000712962-omnichannel-release-notes-3-0-3-0</loc>
  <lastmod>2021-06-28T15:32:39+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000712963-omnichannel-release-notes-3-0-1-0</loc>
  <lastmod>2021-06-28T15:32:40+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000712964-omnichannel-release-overview-3-0-5-0</loc>
  <lastmod>2021-06-28T15:32:40+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000712966-omnichannel-release-notes-3-2-0-1</loc>
  <lastmod>2021-06-28T15:32:41+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000712967-omnichannel-release-notes-3-2-0-0</loc>
  <lastmod>2021-06-28T15:32:41+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000712968-omnichannel-release-notes-3-1-1-1</loc>
  <lastmod>2021-06-28T15:32:41+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000712972-omnichannel-release-notes-3-3-1-0</loc>
  <lastmod>2021-06-28T15:32:43+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000712973-omnichannel-release-notes-3-3-2-0-3-3-3-0</loc>
  <lastmod>2021-06-28T15:32:44+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000712974-omnichannel-release-notes-3-3-4-0</loc>
  <lastmod>2021-06-28T15:32:44+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000712978-omnichannel-release-notes-3-4-1-3-4-2</loc>
  <lastmod>2021-06-28T15:32:47+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000712988-implementing-legacy-maxcontact-webchat-application</loc>
  <lastmod>2026-04-07T16:00:45+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000712990-samsung-smart-call-problems</loc>
  <lastmod>2022-07-05T17:09:47+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000712991-maxcontact-odata-guide</loc>
  <lastmod>2022-07-06T01:06:59+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713001-omnichannel-release-notes-3-5-2</loc>
  <lastmod>2021-06-28T15:32:58+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713021-max-support-contact-details</loc>
  <lastmod>2022-03-03T02:05:16+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713022-omnichannel-release-notes-3-6-0</loc>
  <lastmod>2021-06-28T15:33:12+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713023--time-in-status-grid-alerts</loc>
  <lastmod>2025-09-25T17:51:27+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713024-omnichannel-release-notes-3-7-0</loc>
  <lastmod>2021-06-28T15:33:14+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713029-omnichannel-release-notes-3-5-0</loc>
  <lastmod>2021-06-28T15:33:16+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713032-release-notes-3-9-2</loc>
  <lastmod>2021-06-28T15:33:19+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713033-release-notes-3-9-1</loc>
  <lastmod>2021-06-28T15:33:19+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713036-dashboard-wallboard-widgets-2-grids</loc>
  <lastmod>2022-06-22T22:23:45+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713037-dashboard-wallboard-widgets-3-charts</loc>
  <lastmod>2025-09-25T15:46:31+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713038-dashboard-wallboard-widgets-4-data-tables</loc>
  <lastmod>2022-04-21T19:04:42+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713039-dashboard-wallboard-widgets-5-inbound</loc>
  <lastmod>2025-09-25T16:11:48+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713040-dashboard-wallboard-widgets-6-target</loc>
  <lastmod>2025-09-25T16:18:48+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713704-omnichannel-release-notes-3-3-0-0</loc>
  <lastmod>2021-06-28T18:21:02+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713762-release-notes-3-8-0</loc>
  <lastmod>2021-06-28T18:21:30+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713763-release-notes-3-8-1</loc>
  <lastmod>2021-06-28T18:21:30+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713764-release-notes-3-9</loc>
  <lastmod>2021-06-28T18:21:31+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713778-using-list-data-manager-to-organise-your-data</loc>
  <lastmod>2025-10-14T16:16:16+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713780-release-notes-4-0-3</loc>
  <lastmod>2021-08-03T20:02:44+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713781-release-notes-4-0-0</loc>
  <lastmod>2021-06-28T18:22:24+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713791-settings</loc>
  <lastmod>2023-10-04T20:55:45+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713792-plans</loc>
  <lastmod>2025-03-03T19:42:33+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713793-permissions</loc>
  <lastmod>2026-06-03T20:24:56+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713794-permission-definitions</loc>
  <lastmod>2026-04-09T20:03:44+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713795-system-activity</loc>
  <lastmod>2026-04-09T18:37:26+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713796-targets</loc>
  <lastmod>2026-06-03T19:16:59+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713797-auditing</loc>
  <lastmod>2026-06-03T19:49:38+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713798-recordings-playback</loc>
  <lastmod>2026-06-02T14:51:33+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713799-evaluations</loc>
  <lastmod>2026-06-02T16:19:21+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713800-coaching</loc>
  <lastmod>2026-06-02T15:54:34+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713805-call-time-plans</loc>
  <lastmod>2022-06-24T16:03:39+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713806-dnc</loc>
  <lastmod>2026-05-21T18:14:53+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713807-queues</loc>
  <lastmod>2026-06-12T21:28:14+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713808-block-cross-tag-assignment</loc>
  <lastmod>2022-07-05T16:47:07+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713812-pre-chat-questions-web-chat-dpa-</loc>
  <lastmod>2026-04-01T16:31:29+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713813-tagging-where-and-how-it-affects-the-system</loc>
  <lastmod>2026-02-09T18:38:58+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713815-custom-data-fetching</loc>
  <lastmod>2025-09-23T19:19:49+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713818-virtual-queue</loc>
  <lastmod>2023-04-05T18:14:14+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713819-ivr-virtual-queue-wav-files</loc>
  <lastmod>2022-04-07T20:56:50+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713820--upcoming-ui-changes-</loc>
  <lastmod>2021-06-28T18:22:52+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713821-chat-transcripts</loc>
  <lastmod>2022-07-06T00:46:28+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713822-revenue-result-code-option</loc>
  <lastmod>2022-07-05T02:12:37+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713824-2-19-4-release-full-update-list</loc>
  <lastmod>2021-06-28T18:22:53+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713825-2-19-3-release-notes-and-features</loc>
  <lastmod>2021-06-28T18:22:53+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713826-2-19-3-release-full-update-list</loc>
  <lastmod>2021-06-28T18:22:54+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713827-2-19-2-release-notes-and-features</loc>
  <lastmod>2021-06-28T18:22:54+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713828-2-19-2-release-full-update-list</loc>
  <lastmod>2021-06-28T18:22:54+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713829-2-19-release-notes-and-features</loc>
  <lastmod>2021-06-28T18:22:55+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713830-2-19-release-full-update-list</loc>
  <lastmod>2021-06-28T18:22:55+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713831-2-18-9-release-full-update-list</loc>
  <lastmod>2021-06-28T18:22:56+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713832-2-18-9-release-notes-and-features</loc>
  <lastmod>2021-06-28T18:22:56+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713833-2-18-release-notes</loc>
  <lastmod>2021-06-28T18:22:57+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713834-2-18-release-full-update-list</loc>
  <lastmod>2021-06-28T18:22:57+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713835-2-17-release-notes</loc>
  <lastmod>2021-06-28T18:22:57+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713836-2-17-release-full-update-list</loc>
  <lastmod>2021-06-28T18:22:58+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713840-emergency-inbound-routing</loc>
  <lastmod>2025-09-30T19:50:08+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713842-branching-ivr-element</loc>
  <lastmod>2024-09-26T21:17:32+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713843-create-lead-ivr-element</loc>
  <lastmod>2024-09-26T21:20:43+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713844-get-stats-ivr-element</loc>
  <lastmod>2024-09-26T21:29:32+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713845-secure-dtmf-capture-widget</loc>
  <lastmod>2022-07-04T21:37:04+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713847-ui-update</loc>
  <lastmod>2021-06-28T18:23:02+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713850-release-notes-4-1-0</loc>
  <lastmod>2021-08-03T20:03:22+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713851-release-notes-4-0-1</loc>
  <lastmod>2021-06-28T18:23:06+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713852-dashboard-designer-settings-info</loc>
  <lastmod>2026-04-07T16:24:21+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713854-adding-a-tag-to-campaigns</loc>
  <lastmod>2023-10-20T18:53:15+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713856-zip-tones</loc>
  <lastmod>2022-07-05T01:05:29+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713857-dashboard-wallboard-widgets-7-bi</loc>
  <lastmod>2022-06-23T18:07:32+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713858-auto-focus-for-agents-when-in-wrap-and-not-ready-</loc>
  <lastmod>2022-07-06T00:51:32+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713859-adding-a-tag-to-teams</loc>
  <lastmod>2023-10-20T19:09:47+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713860-adding-a-tag-to-users-</loc>
  <lastmod>2022-03-01T17:05:41+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713864-adding-a-tag-to-a-list</loc>
  <lastmod>2022-08-09T20:34:06+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713865-a-burn-explained</loc>
  <lastmod>2022-03-03T02:06:12+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713866-adding-a-tag-to-inbound-numbers</loc>
  <lastmod>2022-08-09T20:34:09+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713871-lookup-lead-ivr-element</loc>
  <lastmod>2024-09-26T20:00:09+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713873-fetching-lead-records</loc>
  <lastmod>2022-03-03T02:06:00+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713877-coach-manager</loc>
  <lastmod>2026-06-02T16:33:13+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713878-agent-assisted-card-payments</loc>
  <lastmod>2025-06-18T17:06:15+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713879-progressive-dialling-un-droppable-</loc>
  <lastmod>2022-03-03T02:06:18+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713881-tagging-creating-tags</loc>
  <lastmod>2023-09-08T16:18:16+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713885-text-to-speech-ivr-element-in-more-detail</loc>
  <lastmod>2025-07-02T12:25:20+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713886-script-manager-settings</loc>
  <lastmod>2026-06-15T21:21:52+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713888-drag-and-drop-fields-general</loc>
  <lastmod>2026-06-15T21:22:49+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713889-drag-and-drop-fields-input</loc>
  <lastmod>2026-06-15T21:24:22+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713890-drag-and-drop-fields-output</loc>
  <lastmod>2026-06-15T16:26:31+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713891-drag-and-drop-fields-button</loc>
  <lastmod>2026-06-15T21:26:09+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713892-drag-and-drop-fields-telephony</loc>
  <lastmod>2026-06-15T21:27:51+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713893-drag-and-drop-fields-templates</loc>
  <lastmod>2026-06-15T20:54:45+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713895-message-templates</loc>
  <lastmod>2026-06-18T17:39:56+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713898-advanced-scripting-page-and-field-tools</loc>
  <lastmod>2026-06-15T21:47:24+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713902-advanced-scripting-rules</loc>
  <lastmod>2026-06-17T14:31:53+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713903-advanced-scripting-javascript-css-auto-map</loc>
  <lastmod>2026-06-17T14:47:37+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713906-script-editor-creating-a-script-main-script-options</loc>
  <lastmod>2026-06-15T21:21:15+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713907-inbound-no-action-result-code</loc>
  <lastmod>2022-07-05T02:15:13+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713908-release-notes-4-1-1</loc>
  <lastmod>2021-06-28T18:23:35+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713909-result-codes</loc>
  <lastmod>2025-09-29T15:25:26+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713921-field-options</loc>
  <lastmod>2026-06-15T14:49:06+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713937-scripting-walk-through-for-new-customers</loc>
  <lastmod>2026-06-17T15:08:10+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713938-auto-change-predictive-to-progressive-dialling-</loc>
  <lastmod>2022-07-06T00:56:02+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713940-post-call-actions</loc>
  <lastmod>2024-11-21T19:12:52+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713941-importing-data-for-international-dialling</loc>
  <lastmod>2022-09-01T15:34:04+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713942-lead-management</loc>
  <lastmod>2026-05-26T19:30:37+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713943-list-data-manager</loc>
  <lastmod>2026-05-28T15:46:37+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713944-publishing-dashboards</loc>
  <lastmod>2026-04-21T19:16:43+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713945-release-notes-4-1-2</loc>
  <lastmod>2022-04-05T20:31:25+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000768537-release-notes-4-1-3</loc>
  <lastmod>2021-07-21T15:47:07+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000802129-post-call-actions-on-result-codes</loc>
  <lastmod>2022-03-03T01:59:13+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000802131-emergency-route-creation</loc>
  <lastmod>2022-03-03T01:59:19+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000802151-ui-menus</loc>
  <lastmod>2022-03-03T01:59:08+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000802152-custom-data-fetching-video-</loc>
  <lastmod>2022-03-03T02:00:13+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000802153-import-api-mapping</loc>
  <lastmod>2026-05-27T19:46:50+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000802154-basic-ivr-and-skills</loc>
  <lastmod>2022-03-03T01:59:26+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000802155-dashboard-designer-wallboard</loc>
  <lastmod>2022-03-03T02:00:06+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000802156-tagging</loc>
  <lastmod>2022-03-03T01:59:32+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000802157-basic-scripting</loc>
  <lastmod>2022-03-03T01:59:39+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000802158-advanced-scripting</loc>
  <lastmod>2022-03-03T01:59:45+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000802159-import-leads-and-import-history</loc>
  <lastmod>2022-03-03T02:00:19+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000802160-custom-report-builder-schedule</loc>
  <lastmod>2022-03-03T02:00:25+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000802161-allowing-maxcontact-to-send-on-behalf-of-your-domain</loc>
  <lastmod>2022-07-05T17:52:18+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000802163-azure-mailbox-oauth2-integration</loc>
  <lastmod>2022-12-13T19:35:37+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000802164-lead-management-api</loc>
  <lastmod>2026-06-10T19:43:08+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000802165-telephony-data-services-api</loc>
  <lastmod>2025-12-19T23:39:33+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000802166-maxcontact-lead-web-api</loc>
  <lastmod>2023-03-09T17:09:17+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000802167-ivr-walk-through-for-new-customers</loc>
  <lastmod>2026-06-12T16:47:55+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000802168-setting-up-a-voicemail-ivr</loc>
  <lastmod>2025-07-29T20:03:43+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000802169-drag-and-drop-fields-interaction</loc>
  <lastmod>2026-06-15T21:26:38+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000802172-release-notes-4-1-4</loc>
  <lastmod>2021-11-10T18:04:48+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000814254-service-status</loc>
  <lastmod>2026-02-06T20:25:16+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000820368-ctu-campaigns-teams-users</loc>
  <lastmod>2026-06-05T20:49:12+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000820387-lists</loc>
  <lastmod>2026-06-12T20:07:36+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000820390-callbacks</loc>
  <lastmod>2026-05-21T17:04:09+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000820393-agent-breaks</loc>
  <lastmod>2026-06-09T21:24:22+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000820409-keyword-filtering</loc>
  <lastmod>2026-05-26T17:25:12+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000820934-hours-per-working-day</loc>
  <lastmod>2022-07-01T16:09:35+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000820951-import-leads</loc>
  <lastmod>2026-05-26T15:06:02+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000820966-record-eligibility</loc>
  <lastmod>2026-05-26T19:49:21+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000820997-import-dnc</loc>
  <lastmod>2026-05-26T21:25:54+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000821017-dropdown-lists</loc>
  <lastmod>2026-05-18T14:20:09+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000821018-import-lead-history</loc>
  <lastmod>2026-05-28T16:35:55+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000821019-import-api-history</loc>
  <lastmod>2026-05-28T20:17:21+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000821020-import-dnc-history</loc>
  <lastmod>2026-05-28T20:18:25+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000821021-list-management-history</loc>
  <lastmod>2026-06-03T16:26:27+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000821025-record-history</loc>
  <lastmod>2026-06-04T14:35:11+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000821031-data-import-expiry</loc>
  <lastmod>2023-04-28T16:12:15+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000821048-lead-search-and-edit-delete-leads</loc>
  <lastmod>2022-06-30T21:59:55+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000821098-qa-screen</loc>
  <lastmod>2026-06-02T15:13:03+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000821122-report-scheduler</loc>
  <lastmod>2026-06-02T21:15:11+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000821176-custom-report-builder</loc>
  <lastmod>2026-06-03T14:48:46+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000821194-agent-capacity-plans</loc>
  <lastmod>2022-07-05T01:38:53+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000821195-operator-alert-threshold</loc>
  <lastmod>2022-07-05T01:43:45+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000821197-agent-removal-actions</loc>
  <lastmod>2022-07-05T01:53:07+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000821198-custom-smtp-settings</loc>
  <lastmod>2022-07-05T01:58:08+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000821210-max-csv-folder-manager</loc>
  <lastmod>2022-03-03T02:02:09+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000821211-sending-receiving-files-via-freshdesk-tickets</loc>
  <lastmod>2022-07-05T16:57:56+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000821226-my-script-isn-t-loading-showing-correctly</loc>
  <lastmod>2022-07-05T17:57:59+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000847069-default-roles-in-maxcontact</loc>
  <lastmod>2022-03-01T16:58:01+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000852374-release-notes-4-2-2</loc>
  <lastmod>2021-09-16T14:56:52+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000937333-release-notes-4-2-3</loc>
  <lastmod>2021-11-10T18:03:27+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000942584-monitoring-chat-email-interactions</loc>
  <lastmod>2022-10-12T21:51:38+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000946018-release-notes-4-3-0</loc>
  <lastmod>2021-11-10T18:03:11+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000947268-agent-instant-messaging-for-admin-</loc>
  <lastmod>2025-09-23T19:20:28+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000947636-address-book</loc>
  <lastmod>2026-06-09T21:23:51+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000949862-release-notes-4-3-1</loc>
  <lastmod>2021-11-10T15:47:19+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000949926-queue-announcements-via-text-to-speech</loc>
  <lastmod>2025-09-30T20:16:07+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000953897-release-notes-4-4-0</loc>
  <lastmod>2021-11-10T15:43:54+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000955302-clone-ivrs</loc>
  <lastmod>2024-09-26T21:48:07+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000955518-custom-data-user-fields-for-email-signatures</loc>
  <lastmod>2025-09-30T19:54:56+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000961336-release-notes-4-4-1</loc>
  <lastmod>2021-11-22T15:51:58+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000962123-release-notes-4-5</loc>
  <lastmod>2022-03-03T19:33:00+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000963709-blackout-days-ivr-element</loc>
  <lastmod>2024-01-04T16:31:32+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000964423-release-notes-4-4-2</loc>
  <lastmod>2021-12-13T20:32:30+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000972245-park-interactions</loc>
  <lastmod>2025-09-30T19:53:00+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000972878-inbound-deny-list</loc>
  <lastmod>2026-05-21T18:56:29+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000972956-channels</loc>
  <lastmod>2026-06-17T15:32:15+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000973829-webchat-channel-configuration-options</loc>
  <lastmod>2026-06-17T16:21:07+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000974759-email-channel-configuration-options</loc>
  <lastmod>2026-06-17T19:45:43+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000974979-sms-channel-configuration-options</loc>
  <lastmod>2026-06-17T20:03:49+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000975683-release-notes-4-5-2</loc>
  <lastmod>2022-03-03T19:33:11+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000975961-lead-search-and-edit</loc>
  <lastmod>2026-05-26T20:43:46+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000982970-release-notes-4-5-3</loc>
  <lastmod>2022-03-03T19:33:24+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000983636-inbound-numbers</loc>
  <lastmod>2026-06-09T21:23:55+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000986596-release-notes-4-6-2</loc>
  <lastmod>2022-03-23T17:04:34+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000988118-release-notes-4-6</loc>
  <lastmod>2022-03-14T21:34:25+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000989294-whatsapp-channel-configuration-options</loc>
  <lastmod>2026-06-18T14:59:33+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000989387-banners</loc>
  <lastmod>2026-04-07T20:52:40+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000990261-whatsapp-conversation-possible-errors</loc>
  <lastmod>2022-03-15T17:31:26+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000992636-channel-hubs</loc>
  <lastmod>2026-05-21T20:10:10+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001009414-live-queues</loc>
  <lastmod>2026-05-21T16:54:00+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001010984-single-sign-on-setup-for-adfs</loc>
  <lastmod>2022-05-13T18:36:59+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001013576-release-notes-4-6-4</loc>
  <lastmod>2022-04-29T16:58:30+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001013621-wallboard-manager</loc>
  <lastmod>2025-09-25T16:58:06+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001014696-setting-up-single-sign-on-with-azure-active-directory</loc>
  <lastmod>2022-05-12T20:51:50+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001015012-contact-data-tables</loc>
  <lastmod>2026-05-26T16:39:46+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001015711-dashboard-wallboard-widgets-1-live-tiles</loc>
  <lastmod>2026-05-11T14:31:01+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001017542-release-notes-4-7-1</loc>
  <lastmod>2022-06-08T15:33:18+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001018406-facebook-channel-configuration-options</loc>
  <lastmod>2026-06-18T16:52:14+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001020756-release-notes-4-7-3</loc>
  <lastmod>2022-07-11T20:03:58+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001023197-canned-responses</loc>
  <lastmod>2026-05-21T21:31:23+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001028368-outbound-voicemails</loc>
  <lastmod>2022-07-19T17:25:24+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001028502-release-notes-4-7-5</loc>
  <lastmod>2022-07-15T17:20:27+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001029595-bulk-user-upload</loc>
  <lastmod>2026-06-08T15:00:56+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001031279-release-notes-4-7-6</loc>
  <lastmod>2022-07-27T16:32:52+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001033865-report-viewer</loc>
  <lastmod>2026-06-02T18:32:40+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001034130-release-notes-4-7-7</loc>
  <lastmod>2022-08-10T21:51:28+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001034305-platform-tags</loc>
  <lastmod>2026-06-16T16:49:52+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001035921-release-notes-4-7-9</loc>
  <lastmod>2022-09-09T22:10:05+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001037599-customer-satisfaction-surveys</loc>
  <lastmod>2026-05-15T20:39:32+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001039316-release-notes-4-8-1</loc>
  <lastmod>2022-10-26T16:37:24+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001039431-explore-page</loc>
  <lastmod>2022-10-19T13:51:31+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001039639-how-to-install-maxcontact-s-webchat-code-to-your-website-using-google-tag-manager</loc>
  <lastmod>2026-04-07T15:59:53+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001041184-multifactor-authentication</loc>
  <lastmod>2024-05-30T15:27:49+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001044004-release-notes-4-8-2</loc>
  <lastmod>2022-11-02T15:48:28+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001046603-release-notes-4-8-4</loc>
  <lastmod>2022-11-29T15:29:33+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001049661-release-notes-4-8-5</loc>
  <lastmod>2022-12-02T21:57:43+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001051919-release-notes-4-8-6</loc>
  <lastmod>2023-01-10T22:32:23+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001053147-enable-disable-call-recording</loc>
  <lastmod>2023-02-17T22:24:04+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001054802-maxcontact-portal-whitelisting-requirements</loc>
  <lastmod>2025-03-21T17:07:08+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001054810-maxcontact-minimum-pc-specifications</loc>
  <lastmod>2025-08-14T22:14:14+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001055513-release-notes-4-8-7</loc>
  <lastmod>2023-01-17T23:51:35+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001056287-new-customer-checklist</loc>
  <lastmod>2025-03-21T17:07:18+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001057194-release-notes-4-8-8</loc>
  <lastmod>2023-01-25T19:55:05+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001059688-release-notes-4-9-0</loc>
  <lastmod>2023-02-08T22:10:29+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001061115-dynamic-nailup</loc>
  <lastmod>2024-11-14T17:12:09+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001061152-secure-call-recordings-encryption-restricted-access-</loc>
  <lastmod>2023-02-22T15:01:20+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001064517-release-notes-4-9-1</loc>
  <lastmod>2023-03-03T18:56:17+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001064553-suspend-emails</loc>
  <lastmod>2023-02-17T22:23:01+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001065873-force-focus-chrome-extension</loc>
  <lastmod>2023-09-19T14:28:30+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001066369-release-notes-4-9-2</loc>
  <lastmod>2023-03-06T21:40:56+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001067436-maxcontact-replication-db-best-practice</loc>
  <lastmod>2025-07-03T15:43:32+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001068374-release-notes-4-9-3</loc>
  <lastmod>2023-03-22T19:04:04+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001068907-campaign-manager</loc>
  <lastmod>2026-06-04T21:52:43+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001070646-release-notes-5-0-0</loc>
  <lastmod>2023-05-02T16:09:34+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001071934-release-notes-5-0-1</loc>
  <lastmod>2023-04-20T15:05:11+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001073577-release-notes-5-0-2</loc>
  <lastmod>2023-05-05T15:24:07+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001074935-release-notes-5-0-3</loc>
  <lastmod>2023-05-17T21:45:42+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001076747-release-notes-5-0-4</loc>
  <lastmod>2023-05-31T15:13:15+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001078109-release-notes-5-0-5</loc>
  <lastmod>2023-06-16T22:04:58+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001079608-sms-from-ivr</loc>
  <lastmod>2024-09-26T21:52:23+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001082627-release-notes-5-0-7</loc>
  <lastmod>2023-07-14T16:29:50+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001083679-release-notes-5-0-8</loc>
  <lastmod>2023-08-02T15:43:47+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001084116-release-notes-5-0-9</loc>
  <lastmod>2023-08-10T20:23:48+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001085421-switcher-element</loc>
  <lastmod>2026-06-09T21:20:27+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001086685-release-notes-5-0-10</loc>
  <lastmod>2023-08-23T14:41:55+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001087962-release-notes-5-0-13</loc>
  <lastmod>2023-10-16T19:40:48+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001092173-release-notes-5-0-14</loc>
  <lastmod>2023-11-03T18:59:28+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001093590-release-notes-5-0-15</loc>
  <lastmod>2023-11-22T13:51:30+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001093671-what-is-outbound-skill-based-routing-</loc>
  <lastmod>2024-07-11T19:28:19+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001093834-creating-skills-and-skill-groups</loc>
  <lastmod>2023-11-16T17:23:44+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001093934-user-plans-and-skill-groups</loc>
  <lastmod>2023-11-16T16:39:16+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001093975-assigning-skills-and-assigning-user-plans-to-users</loc>
  <lastmod>2023-11-16T17:38:49+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001094241-assigning-skill-groups-to-result-codes</loc>
  <lastmod>2023-11-16T17:40:33+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001094253-assigning-skill-groups-to-leads-via-data-imports</loc>
  <lastmod>2024-04-05T21:36:24+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001094652-release-notes-5-0-16</loc>
  <lastmod>2023-11-24T18:25:51+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001096092-outbound-skill-based-routing-considerations-faq</loc>
  <lastmod>2026-04-17T21:49:19+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001097917-single-sign-on-saml-</loc>
  <lastmod>2026-03-25T21:00:27+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001098491-single-sign-on-saml-ctu-permissions-details</loc>
  <lastmod>2024-10-28T20:37:01+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001098774-release-notes-5-0-17</loc>
  <lastmod>2023-12-12T17:20:40+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001124007-release-notes-5-0-18</loc>
  <lastmod>2024-01-03T16:58:56+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001126232-release-notes-5-0-19</loc>
  <lastmod>2024-01-16T21:43:56+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001127752-release-notes-5-0-20</loc>
  <lastmod>2024-01-24T14:25:25+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001129312-release-notes-5-0-21</loc>
  <lastmod>2024-02-05T21:06:36+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001131130-release-notes-5-0-22</loc>
  <lastmod>2024-02-21T15:57:56+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001132742-release-notes-5-0-23</loc>
  <lastmod>2024-03-06T14:24:38+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001134199-quick-guides-getting-started</loc>
  <lastmod>2025-03-03T19:20:27+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001134548-release-notes-5-0-24</loc>
  <lastmod>2024-03-20T13:48:39+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001136164-adding-removing-numbers</loc>
  <lastmod>2024-03-28T16:07:39+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001136628-release-notes-5-1-0</loc>
  <lastmod>2024-04-16T13:51:11+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001136713-changing-skill-groups-via-list-data-manager</loc>
  <lastmod>2024-04-04T02:15:31+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001136718-viewing-skills-eligibility-information-via-campaign-manager</loc>
  <lastmod>2024-04-03T16:49:23+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001138129-release-notes-5-1-1</loc>
  <lastmod>2024-04-18T14:51:28+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001138448-logging-into-a-campaign</loc>
  <lastmod>2024-12-09T19:16:06+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001138449-user-options</loc>
  <lastmod>2024-04-25T13:57:55+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001138453-basic-telephony-options</loc>
  <lastmod>2024-04-25T13:58:00+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001138507-audio-options</loc>
  <lastmod>2024-04-25T13:58:05+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001138508-logging-out-of-a-campaign</loc>
  <lastmod>2024-04-25T13:58:09+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001138622-preview-dialling</loc>
  <lastmod>2024-04-25T13:58:16+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001138625-progressive-and-predictive-dialling</loc>
  <lastmod>2024-04-25T13:58:20+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001138628-inbound-call-handling</loc>
  <lastmod>2024-04-25T13:58:24+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001138629-manual-dial</loc>
  <lastmod>2024-04-25T13:58:28+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001138630-manual-dial-a-third-party-whilst-on-a-call</loc>
  <lastmod>2024-04-25T14:28:51+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001138632-add-or-replace-a-number-for-an-existing-contact</loc>
  <lastmod>2024-04-25T13:58:48+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001138634-choosing-an-outcome-dispositioning-calls</loc>
  <lastmod>2024-04-25T13:58:53+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001138635-completing-an-address-book-transfer</loc>
  <lastmod>2024-04-25T13:59:08+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001138639-completing-a-queue-transfer</loc>
  <lastmod>2024-04-25T13:59:13+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001138640-completing-a-user-transfer</loc>
  <lastmod>2025-03-13T15:11:02+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001138643-completing-an-ivr-transfer</loc>
  <lastmod>2024-04-25T13:59:25+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001138646-managing-callbacks</loc>
  <lastmod>2024-04-25T13:59:32+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001138649-notes-all-in-one-place-</loc>
  <lastmod>2024-12-09T19:12:43+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001138653-breaks</loc>
  <lastmod>2024-04-25T13:59:40+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001138654-change-your-password</loc>
  <lastmod>2024-04-25T13:59:43+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001139529-release-notes-5-1-2</loc>
  <lastmod>2024-05-02T17:50:10+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001139776-enabling-access-to-conversational-analytics-through-the-maxcontact-portal</loc>
  <lastmod>2026-03-25T15:04:34+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001141018-release-notes-5-1-3</loc>
  <lastmod>2024-05-30T21:10:51+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001142382-calling-time-plans-2-0</loc>
  <lastmod>2026-02-03T18:53:58+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001142687-release-notes-5-1-4</loc>
  <lastmod>2024-05-30T21:11:29+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001144435-release-notes-5-1-5</loc>
  <lastmod>2024-06-12T12:42:29+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001145734-release-notes-5-1-6</loc>
  <lastmod>2024-06-27T14:11:50+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001146494-ticket-history</loc>
  <lastmod>2026-06-01T21:27:50+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001147150-release-notes-5-1-7</loc>
  <lastmod>2024-07-08T21:04:15+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001147735-skills-based-routing-checklist</loc>
  <lastmod>2024-07-11T20:44:42+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001148597-deleting-a-call-recording</loc>
  <lastmod>2024-07-22T17:45:05+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001148644-release-notes-5-1-8</loc>
  <lastmod>2024-07-30T18:59:56+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001149252-release-notes-5-1-9</loc>
  <lastmod>2024-08-07T15:32:20+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001150078-release-notes-5-1-10</loc>
  <lastmod>2024-09-02T19:18:38+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001151801-release-notes-5-1-11</loc>
  <lastmod>2024-09-03T19:20:05+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001151836-outbound-sip-response-codes</loc>
  <lastmod>2026-05-15T21:56:39+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001152601-release-notes-5-1-12</loc>
  <lastmod>2024-09-17T16:23:59+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001152885-dynamic-nailup-in-contact-hub</loc>
  <lastmod>2024-09-12T18:25:41+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001154261-jukebox-rotation</loc>
  <lastmod>2024-09-26T19:23:58+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001154290-release-notes-5-1-13</loc>
  <lastmod>2024-10-01T20:13:50+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001155833-release-5-1-14</loc>
  <lastmod>2024-10-15T16:25:40+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001156809-webagent-eol-frequently-asked-questions</loc>
  <lastmod>2024-10-18T13:30:30+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001157475-release-5-1-15</loc>
  <lastmod>2024-10-25T20:55:18+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001160827-release-5-1-16</loc>
  <lastmod>2024-11-12T19:17:06+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001161677-release-notes-6-0-0</loc>
  <lastmod>2024-11-26T18:37:37+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001163135-release-notes-6-0-1</loc>
  <lastmod>2024-12-10T20:06:31+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001163158-going-ready-on-queues-in-an-interaction-campaign</loc>
  <lastmod>2024-12-09T19:18:04+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001163159-email-transfers-in-contact-hub</loc>
  <lastmod>2026-01-23T21:14:32+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001163161-webchat-sms-and-whatsapp-interaction-transfers</loc>
  <lastmod>2024-12-16T21:30:47+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001163162-how-to-use-canned-responses-in-contact-hub</loc>
  <lastmod>2024-12-09T19:42:22+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001163163-receive-and-reply-to-interactions-in-contact-hub</loc>
  <lastmod>2024-12-09T19:45:03+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001163164-the-interaction-history-tab</loc>
  <lastmod>2026-04-08T15:15:48+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001163165-sla-indicators-on-interactions</loc>
  <lastmod>2024-12-09T19:47:51+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001163166-parking-interactions</loc>
  <lastmod>2024-12-09T19:50:00+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001163167-calling-a-contact-from-an-interaction</loc>
  <lastmod>2024-12-09T19:52:27+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001163168-change-update-a-contacts-details-from-an-interaction</loc>
  <lastmod>2024-12-09T19:54:15+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001163169-the-contact-details-card</loc>
  <lastmod>2024-12-09T19:55:43+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001163646-whatsapp-interaction-options</loc>
  <lastmod>2024-12-16T17:12:38+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001163761-branch-and-merge-interactions</loc>
  <lastmod>2024-12-17T19:13:32+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001164517-release-notes-6-1-0</loc>
  <lastmod>2025-01-08T14:47:43+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001165173-views</loc>
  <lastmod>2026-02-05T22:45:45+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001165292-release-notes-6-2-0</loc>
  <lastmod>2025-01-21T22:00:56+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001165439-softphone-testing-tool</loc>
  <lastmod>2025-01-22T18:58:27+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001166074-release-notes-6-3-0</loc>
  <lastmod>2025-02-07T15:27:32+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001168379-release-notes-6-3-1</loc>
  <lastmod>2025-02-18T18:23:01+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001168855-single-sign-on-azure-application-setup</loc>
  <lastmod>2025-02-19T15:45:30+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001169456-number-porting</loc>
  <lastmod>2025-03-21T17:07:28+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001169641-release-notes-6-4-0</loc>
  <lastmod>2025-03-04T16:26:35+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001170569-release-notes-6-5-0</loc>
  <lastmod>2025-05-30T14:36:28+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001171035-draft-interactions-and-draft-notes</loc>
  <lastmod>2025-03-18T19:24:06+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001171217-getting-started-with-maxcontact</loc>
  <lastmod>2025-09-06T00:08:54+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001172190-release-notes-6-6-0</loc>
  <lastmod>2025-04-04T15:42:29+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001172666-incoming-call-notifications</loc>
  <lastmod>2026-04-15T15:13:45+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001173300-release-notes-6-6-1</loc>
  <lastmod>2025-04-15T17:13:19+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001174328-release-notes-6-7-0</loc>
  <lastmod>2025-04-30T16:17:23+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001175183-release-notes-6-7-1</loc>
  <lastmod>2025-05-13T22:05:23+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001176311-release-notes-6-8-0</loc>
  <lastmod>2025-05-28T14:23:45+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001176987-release-notes-6-9-0</loc>
  <lastmod>2025-06-10T20:31:31+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001178052-release-notes-6-9-1</loc>
  <lastmod>2025-06-23T15:54:19+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001178830-release-notes-6-9-2</loc>
  <lastmod>2025-07-03T15:29:52+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001179829-outbound-dialling</loc>
  <lastmod>2026-06-04T17:00:44+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001180050-release-notes-6-9-3</loc>
  <lastmod>2025-07-21T18:54:46+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001180254-objections</loc>
  <lastmod>2026-05-06T19:14:02+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001180255-how-to-create-and-save-views</loc>
  <lastmod>2026-02-06T19:34:08+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001180256-how-to-create-folders</loc>
  <lastmod>2026-02-06T20:18:50+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001180293-how-to-update-and-rename-views-in-conversation-analytics</loc>
  <lastmod>2026-02-07T00:24:44+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001180298-sentiment</loc>
  <lastmod>2026-02-04T21:07:20+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001180741-release-notes-6-9-4</loc>
  <lastmod>2025-08-01T19:41:55+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001180859-system-recalls-overview</loc>
  <lastmod>2025-07-31T13:39:59+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001181640-performance</loc>
  <lastmod>2026-05-12T15:55:49+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001182114-release-notes-6-10-0</loc>
  <lastmod>2025-08-19T13:54:00+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001183176-release-notes-6-11-0</loc>
  <lastmod>2025-09-02T19:10:23+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001184117-release-notes-6-11-1</loc>
  <lastmod>2025-11-11T22:15:58+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001185351-release-notes-6-11-2</loc>
  <lastmod>2025-09-30T17:22:33+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001186178-release-notes-6-11-3</loc>
  <lastmod>2025-10-14T15:33:05+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001187123-release-notes-6-11-4</loc>
  <lastmod>2025-11-07T21:35:26+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001188337-release-notes-6-12-0</loc>
  <lastmod>2025-11-11T22:40:28+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001189338-release-notes-6-13-0</loc>
  <lastmod>2025-11-25T17:47:13+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001190301-release-notes-6-14-0</loc>
  <lastmod>2025-12-09T21:58:55+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001191298-callbacks-api</loc>
  <lastmod>2025-12-20T01:21:38+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001192114-conversation-analytics-home-page</loc>
  <lastmod>2026-02-04T19:54:41+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001192124-interactions</loc>
  <lastmod>2026-05-11T21:35:35+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001193774-release-notes-6-16-0</loc>
  <lastmod>2026-01-20T19:38:04+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001194181-email-forwarding-in-contact-hub</loc>
  <lastmod>2026-01-23T20:52:57+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001194913-how-to-create-a-campaign-</loc>
  <lastmod>2026-04-09T18:14:54+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001195856-release-notes-6-17-0</loc>
  <lastmod>2026-02-04T17:35:00+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001196022-topics</loc>
  <lastmod>2026-02-05T21:03:50+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001196600-release-notes-6-17-1</loc>
  <lastmod>2026-02-24T16:32:39+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001198260-release-notes-6-17-2</loc>
  <lastmod>2026-03-02T16:30:35+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001198347-system-result-codes</loc>
  <lastmod>2026-06-04T16:43:51+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001198463-inbound-calls</loc>
  <lastmod>2026-04-21T21:26:12+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001199002-outbound-sip-resonse-codes</loc>
  <lastmod>2026-05-15T21:29:45+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001199339-release-notes-6-18-0</loc>
  <lastmod>2026-03-17T14:39:44+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001199976-api-request</loc>
  <lastmod>2026-06-11T16:51:38+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001200098-implementing-maxcontact-webchat-application</loc>
  <lastmod>2026-04-01T16:30:18+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001200226-creating-a-wallboard</loc>
  <lastmod>2026-04-01T21:55:44+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001200440-release-notes-7-0-0</loc>
  <lastmod>2026-03-30T17:58:14+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001201138-dashboard-managment</loc>
  <lastmod>2026-04-07T18:03:48+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001201759-configurable-grid-all-stats-by-data-type</loc>
  <lastmod>2026-04-08T14:56:30+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001202139-campaign-reports</loc>
  <lastmod>2026-05-12T17:55:36+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001202140-compliance-reports</loc>
  <lastmod>2026-05-12T17:57:00+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001202141-digital-reports</loc>
  <lastmod>2026-05-12T17:58:21+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001202142-user-reports</loc>
  <lastmod>2026-05-12T17:58:29+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001202143-voice-reports</loc>
  <lastmod>2026-05-12T20:34:27+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001202180-release-notes-7-1-0</loc>
  <lastmod>2026-04-13T14:25:26+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001202211-script-only-interaction</loc>
  <lastmod>2026-04-14T19:11:39+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001202255-how-to-block-an-inbound-caller-</loc>
  <lastmod>2026-04-14T15:49:42+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001202718-how-predictive-dialling-works</loc>
  <lastmod>2026-04-20T20:05:09+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001202781-release-notes-7-2-0</loc>
  <lastmod>2026-04-28T17:35:28+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001202802-how-to-set-up-an-address-book-transfer-</loc>
  <lastmod>2026-04-21T20:54:20+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001203634-how-to-import-leads-with-a-caller-id-number-presentation-</loc>
  <lastmod>2026-05-06T14:47:46+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001203676-release-notes-7-3-0</loc>
  <lastmod>2026-05-12T13:36:25+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001203683-scorecards</loc>
  <lastmod>2026-05-12T14:26:12+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001207928-maxcontact-theme-options</loc>
  <lastmod>2026-05-07T21:51:52+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001209032-misc-reports</loc>
  <lastmod>2026-05-12T20:57:25+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001211194-custom-report-builder-fields</loc>
  <lastmod>2026-05-18T21:24:48+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001211862-release-notes-7-4-0</loc>
  <lastmod>2026-05-26T16:36:29+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214380-notes-manager</loc>
  <lastmod>2026-06-02T16:54:26+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214500-core-reports</loc>
  <lastmod>2026-06-03T19:06:12+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214579-release-notes-7-5-0</loc>
  <lastmod>2026-06-09T16:29:43+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214697-extract-sip-header-element</loc>
  <lastmod>2026-06-17T16:56:19+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214700-addtodnc-element</loc>
  <lastmod>2026-06-08T20:30:15+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214701-blackout-days-element</loc>
  <lastmod>2026-06-08T20:30:50+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214704-campaign-check-element</loc>
  <lastmod>2026-06-08T20:31:59+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214706-branch-element</loc>
  <lastmod>2026-06-08T20:31:20+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214707-compare-element</loc>
  <lastmod>2026-06-08T20:32:34+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214708-create-lead-element</loc>
  <lastmod>2026-06-08T20:33:17+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214716-external-transfer-element</loc>
  <lastmod>2026-06-08T20:33:48+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214722-get-stats-ivr-element</loc>
  <lastmod>2026-06-08T20:34:31+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214725-hang-up-element</loc>
  <lastmod>2026-06-08T20:34:51+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214731-ivr-menu-element</loc>
  <lastmod>2026-06-08T20:20:16+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214734-jump-element</loc>
  <lastmod>2026-06-08T20:43:03+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214735-lookup-lead-element</loc>
  <lastmod>2026-06-08T21:12:51+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214737-play-element</loc>
  <lastmod>2026-06-08T21:22:20+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214738-queue-element</loc>
  <lastmod>2026-06-09T18:58:45+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214828-record-message-element</loc>
  <lastmod>2026-06-09T19:19:59+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214839-route-to-agent-element</loc>
  <lastmod>2026-06-09T19:39:43+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214842-secure-capture-digits-element</loc>
  <lastmod>2026-06-09T20:07:03+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214846-start-element</loc>
  <lastmod>2026-06-09T20:11:36+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214897-sendsms-element</loc>
  <lastmod>2026-06-10T14:36:12+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214919-set-property-element</loc>
  <lastmod>2026-06-10T14:59:15+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214920-capture-digits-element</loc>
  <lastmod>2026-06-10T15:13:44+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214927-time-check-element</loc>
  <lastmod>2026-06-10T15:24:59+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214958-system-control-element</loc>
  <lastmod>2026-06-10T16:23:23+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214985-command-element</loc>
  <lastmod>2026-06-11T13:53:06+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001215012-render-text-to-speech-element</loc>
  <lastmod>2026-06-11T16:17:16+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001215088-payment-request-element</loc>
  <lastmod>2026-06-11T17:23:11+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001215127-ivr-builder</loc>
  <lastmod>2026-06-12T15:37:32+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
</urlset>
