<?xml version="1.0" encoding="UTF-8"?>
<urlset xmlns="http://www.sitemaps.org/schemas/sitemap/0.9" xmlns:xhtml="http://www.w3.org/1999/xhtml">
<url>
  <loc>https://maxcontact.freshdesk.com/support/home</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>1.0</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.8</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/80000344585</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.8</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/80000351770</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.8</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/80000351771</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.8</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/80000351773</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.8</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/80000351775</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.8</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/80000351776</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.8</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/80000351777</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.8</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/80000351778</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.8</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/80000351779</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.8</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/80000368055</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.8</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/80000397405</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.8</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/80000458413</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.8</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/80000462907</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.8</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/80000462978</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.8</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/80000465632</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.8</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/80000465822</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.8</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/80000465874</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.8</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000512301</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000512302</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000523038</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000523040</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000523044</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000523045</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000523046</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000523047</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000523050</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000583782</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000591899</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000596317</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000596334</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000596678</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000596686</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000596790</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000596852</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000596864</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000596878</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000678694</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000680832</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000692224</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000692243</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000701399</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000709643</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000716958</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000717724</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000719093</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000719094</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000719128</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000719131</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000719133</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000723506</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000723507</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000726376</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000726493</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000729211</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000729848</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000730047</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000730066</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000730083</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000730135</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000730136</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000730138</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000730347</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000730348</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000730419</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000730450</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000730605</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000730689</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/folders/80000731558</loc>
  <lastmod>2026-09-13T08:01:37+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000712988-implementing-legacy-maxcontact-webchat-application</loc>
  <lastmod>2026-04-07T12:30:45+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000712990-samsung-smart-call-problems</loc>
  <lastmod>2022-07-05T13:39:47+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000712991-maxcontact-odata-guide</loc>
  <lastmod>2022-07-05T21:36:59+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713021-max-support-contact-details</loc>
  <lastmod>2022-03-02T21:35:16+01:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713023-dashboard-features</loc>
  <lastmod>2026-06-30T13:24:57+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713036-dashboard-widgets-grids</loc>
  <lastmod>2026-06-30T13:06:38+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713037-dashboard-widgets-charts</loc>
  <lastmod>2026-06-30T11:35:50+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713038-dashboard-widgets-data-tables</loc>
  <lastmod>2026-06-30T13:07:02+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713039-dashboard-widgets-inbound</loc>
  <lastmod>2026-06-30T13:07:20+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713040-dashboard-widgets-target</loc>
  <lastmod>2026-06-30T13:07:33+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713761-maxcontact-softphone-webrtc</loc>
  <lastmod>2026-08-14T17:47:14+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713778-using-list-data-manager-to-organise-your-data</loc>
  <lastmod>2026-07-21T13:22:56+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713791-settings</loc>
  <lastmod>2026-07-08T11:08:59+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713792-plans</loc>
  <lastmod>2026-06-29T12:23:25+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713793-permissions</loc>
  <lastmod>2026-07-08T11:45:51+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713794-permission-definitions</loc>
  <lastmod>2026-07-07T16:52:27+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713795-system-activity</loc>
  <lastmod>2026-06-29T17:47:32+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713796-targets</loc>
  <lastmod>2026-07-01T12:40:25+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713797-auditing</loc>
  <lastmod>2026-07-01T12:39:55+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713798-recordings-playback</loc>
  <lastmod>2026-07-09T17:16:35+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713799-evaluations</loc>
  <lastmod>2026-07-01T13:05:29+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713800-coaching</loc>
  <lastmod>2026-07-01T13:05:10+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713806-dnc</loc>
  <lastmod>2026-07-07T14:43:42+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713807-queues</loc>
  <lastmod>2026-06-12T17:58:14+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713812-pre-chat-questions-web-chat-dpa-</loc>
  <lastmod>2026-06-30T17:17:03+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713813-tagging-where-and-how-it-affects-the-system</loc>
  <lastmod>2026-07-17T12:44:49+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713815-custom-data-fetching</loc>
  <lastmod>2025-09-23T15:49:49+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713818-how-to-set-up-a-virtual-queue</loc>
  <lastmod>2026-07-20T13:56:38+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713840-emergency-inbound-routing</loc>
  <lastmod>2026-07-14T16:18:18+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713852-dashboard-designer-settings-info</loc>
  <lastmod>2026-06-30T14:31:38+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713857-dashboard-widgets-bi</loc>
  <lastmod>2026-06-30T13:07:58+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713865-a-burn-explained</loc>
  <lastmod>2026-07-21T12:11:54+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713866-adding-tags-to-system-objects</loc>
  <lastmod>2026-07-15T13:01:18+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713873-fetching-lead-records</loc>
  <lastmod>2026-07-21T12:13:50+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713877-coach-manager</loc>
  <lastmod>2026-07-01T13:05:37+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713878-agent-assisted-card-payments</loc>
  <lastmod>2025-06-18T13:36:15+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713881-tagging-quick-filtering-and-tag-management</loc>
  <lastmod>2026-07-21T11:49:43+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713886-script-manager-settings</loc>
  <lastmod>2026-06-15T17:51:52+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713888-drag-and-drop-fields-general</loc>
  <lastmod>2026-06-15T17:52:49+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713889-drag-and-drop-fields-input</loc>
  <lastmod>2026-06-15T17:54:22+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713890-drag-and-drop-fields-output</loc>
  <lastmod>2026-06-15T12:56:31+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713891-drag-and-drop-fields-button</loc>
  <lastmod>2026-06-15T17:56:09+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713892-drag-and-drop-fields-telephony</loc>
  <lastmod>2026-06-15T17:57:51+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713893-drag-and-drop-fields-templates</loc>
  <lastmod>2026-06-15T17:24:45+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713895-message-templates</loc>
  <lastmod>2026-06-18T14:09:56+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713898-advanced-scripting-page-and-field-tools</loc>
  <lastmod>2026-06-15T18:17:24+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713902-advanced-scripting-rules</loc>
  <lastmod>2026-06-17T11:01:53+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713903-advanced-scripting-javascript-css-auto-map</loc>
  <lastmod>2026-06-17T11:17:37+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713906-script-editor-creating-a-script-main-script-options</loc>
  <lastmod>2026-06-15T17:51:15+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713909-result-codes</loc>
  <lastmod>2026-07-27T13:59:28+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713921-field-options</loc>
  <lastmod>2026-06-15T11:19:06+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713937-scripting-walk-through-for-new-customers</loc>
  <lastmod>2026-06-17T11:38:10+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713940-post-call-actions</loc>
  <lastmod>2026-07-08T12:55:33+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713941-importing-data-for-international-dialling</loc>
  <lastmod>2022-09-01T12:04:04+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713942-lead-management</loc>
  <lastmod>2026-07-01T12:59:54+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713943-list-data-manager</loc>
  <lastmod>2026-07-01T13:00:58+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000713944-publishing-dashboards</loc>
  <lastmod>2026-06-29T13:56:55+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000802153-import-api-mapping</loc>
  <lastmod>2026-07-01T13:00:49+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000802161-allowing-maxcontact-to-send-on-behalf-of-your-domain</loc>
  <lastmod>2022-07-05T14:22:18+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000802163-azure-mailbox-oauth2-integration</loc>
  <lastmod>2022-12-13T15:05:37+01:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000802164-lead-management-api</loc>
  <lastmod>2026-06-10T16:13:08+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000802165-telephony-data-services-api</loc>
  <lastmod>2025-12-19T19:09:33+01:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000802166-maxcontact-lead-web-api</loc>
  <lastmod>2023-03-09T12:39:17+01:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000802167-ivr-walk-through-for-new-customers</loc>
  <lastmod>2026-06-12T13:17:55+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000802168-setting-up-a-voicemail-ivr</loc>
  <lastmod>2026-07-14T16:35:57+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000802169-drag-and-drop-fields-interaction</loc>
  <lastmod>2026-06-15T17:56:38+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000814254-service-status</loc>
  <lastmod>2026-02-06T15:55:16+01:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000820368-ctu-campaigns-teams-users</loc>
  <lastmod>2026-07-14T16:49:36+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000820387-lists</loc>
  <lastmod>2026-06-12T16:37:36+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000820390-callbacks</loc>
  <lastmod>2026-07-01T12:47:46+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000820393-agent-breaks</loc>
  <lastmod>2026-06-09T17:54:22+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000820409-keyword-filtering</loc>
  <lastmod>2026-07-01T12:46:56+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000820951-import-leads</loc>
  <lastmod>2026-07-01T12:59:44+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000820966-record-eligibility</loc>
  <lastmod>2026-07-01T13:00:04+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000820997-import-dnc</loc>
  <lastmod>2026-07-01T13:00:40+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000821017-dropdown-lists</loc>
  <lastmod>2026-07-01T12:46:42+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000821018-import-lead-history</loc>
  <lastmod>2026-07-14T17:16:56+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000821019-import-api-history</loc>
  <lastmod>2026-07-01T13:01:20+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000821020-import-dnc-history</loc>
  <lastmod>2026-07-01T13:01:30+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000821021-list-management-history</loc>
  <lastmod>2026-07-01T13:03:54+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000821025-record-history</loc>
  <lastmod>2026-07-01T13:04:04+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000821048-how-to-remove-lead-data</loc>
  <lastmod>2026-07-20T12:02:43+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000821098-qa-screen</loc>
  <lastmod>2026-07-01T13:05:18+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000821122-report-scheduler</loc>
  <lastmod>2026-07-01T13:10:19+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000821176-custom-report-builder</loc>
  <lastmod>2026-07-01T13:10:28+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000821194-agent-capacity-plans</loc>
  <lastmod>2026-07-08T11:55:02+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000821211-sending-receiving-files-via-freshdesk-tickets</loc>
  <lastmod>2022-07-05T13:27:56+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000942584-monitoring-chat-email-interactions</loc>
  <lastmod>2026-07-17T17:12:03+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000947268-agent-instant-messaging-for-admin-</loc>
  <lastmod>2026-07-17T17:45:01+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000947636-address-book</loc>
  <lastmod>2026-06-09T17:53:51+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000955518-how-to-set-up-custom-data-fields-for-email-signatures</loc>
  <lastmod>2026-07-20T12:49:45+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000972878-inbound-deny-list</loc>
  <lastmod>2026-07-07T14:25:54+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000972956-channels</loc>
  <lastmod>2026-06-17T12:02:15+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000973829-webchat-channel-configuration-options</loc>
  <lastmod>2026-07-01T12:18:58+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000974759-email-channel-configuration-options</loc>
  <lastmod>2026-07-14T17:08:40+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000974979-sms-channel-configuration-options</loc>
  <lastmod>2026-07-01T12:19:23+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000975961-lead-search-and-edit</loc>
  <lastmod>2026-07-01T13:00:32+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000983636-inbound-numbers</loc>
  <lastmod>2026-07-01T12:18:10+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000989294-whatsapp-channel-configuration-options</loc>
  <lastmod>2026-07-14T16:57:33+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000989387-banners</loc>
  <lastmod>2026-06-29T18:10:32+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80000992636-channel-hubs</loc>
  <lastmod>2026-07-01T12:49:03+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001009414-live-queues</loc>
  <lastmod>2026-07-01T12:48:03+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001015012-contact-data-tables</loc>
  <lastmod>2026-07-01T12:46:25+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001015711-dashboard-widgets-live-tiles</loc>
  <lastmod>2026-06-30T13:06:23+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001018406-facebook-channel-configuration-options</loc>
  <lastmod>2026-07-14T16:23:43+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001023197-canned-responses</loc>
  <lastmod>2026-07-07T15:49:47+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001028368-outbound-voicemails</loc>
  <lastmod>2022-07-19T13:55:24+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001029595-bulk-user-upload</loc>
  <lastmod>2026-07-01T12:17:34+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001033865-report-viewer</loc>
  <lastmod>2026-08-19T15:10:48+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001034305-platform-tags</loc>
  <lastmod>2026-07-21T11:40:17+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001037599-customer-satisfaction-surveys</loc>
  <lastmod>2026-07-01T12:46:16+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001039639-how-to-install-maxcontact-s-webchat-code-to-your-website-using-google-tag-manager</loc>
  <lastmod>2026-04-07T12:29:53+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001041184-multifactor-authentication</loc>
  <lastmod>2026-07-17T13:39:24+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001053147-enable-disable-call-recording</loc>
  <lastmod>2026-07-21T12:57:08+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001054802-maxcontact-portal-whitelisting-requirements</loc>
  <lastmod>2025-03-21T12:37:08+01:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001054810-maxcontact-minimum-pc-specifications</loc>
  <lastmod>2026-07-06T13:28:36+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001056287-new-customer-checklist</loc>
  <lastmod>2025-03-21T12:37:18+01:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001061115-dynamic-nailup</loc>
  <lastmod>2026-07-08T16:45:21+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001061152-secure-call-recordings-encryption-restricted-access-</loc>
  <lastmod>2023-02-22T10:31:20+01:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001065873-force-focus-chrome-extension</loc>
  <lastmod>2026-07-20T12:17:33+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001067436-maxcontact-replication-db-best-practice</loc>
  <lastmod>2025-07-03T12:13:32+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001068907-campaign-manager</loc>
  <lastmod>2026-07-29T16:49:02+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001085421-switcher-element</loc>
  <lastmod>2026-06-09T17:50:27+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001093671-what-is-outbound-skill-based-routing-</loc>
  <lastmod>2026-07-29T16:29:39+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001093834-creating-skills-and-skill-groups</loc>
  <lastmod>2026-07-29T16:31:23+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001093934-user-plans-and-skill-groups</loc>
  <lastmod>2026-07-29T16:33:18+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001093975-assigning-skills-and-assigning-user-plans-to-users</loc>
  <lastmod>2026-07-29T16:32:41+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001094241-assigning-skill-groups-to-result-codes</loc>
  <lastmod>2026-07-29T16:35:53+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001094253-assigning-skill-groups-to-leads-via-data-imports</loc>
  <lastmod>2026-07-29T16:33:41+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001096092-outbound-skill-based-routing-considerations-faq</loc>
  <lastmod>2026-07-29T16:39:51+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001097917-single-sign-on</loc>
  <lastmod>2026-08-12T11:06:54+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001098491-single-sign-on-saml-ctu-permissions-details</loc>
  <lastmod>2026-07-21T11:19:36+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001134199-quick-guides-getting-started</loc>
  <lastmod>2025-03-03T14:50:27+01:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001136164-how-to-add-and-remove-inbound-numbers</loc>
  <lastmod>2026-07-20T17:38:58+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001136713-changing-skill-groups-via-list-data-manager</loc>
  <lastmod>2026-07-29T16:35:17+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001136718-viewing-skills-eligibility-information-via-campaign-manager</loc>
  <lastmod>2026-07-29T16:36:49+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001138448-logging-into-a-campaign</loc>
  <lastmod>2024-12-09T14:46:06+01:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001138449-user-options</loc>
  <lastmod>2024-04-25T10:27:55+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001138453-basic-telephony-options</loc>
  <lastmod>2024-04-25T10:28:00+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001138507-audio-options</loc>
  <lastmod>2024-04-25T10:28:05+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001138508-logging-out-of-a-campaign</loc>
  <lastmod>2024-04-25T10:28:09+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001138622-preview-dialling</loc>
  <lastmod>2024-04-25T10:28:16+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001138625-progressive-and-predictive-dialling</loc>
  <lastmod>2024-04-25T10:28:20+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001138628-inbound-call-handling</loc>
  <lastmod>2024-04-25T10:28:24+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001138629-manual-dial</loc>
  <lastmod>2024-04-25T10:28:28+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001138630-manual-dial-a-third-party-whilst-on-a-call</loc>
  <lastmod>2024-04-25T10:58:51+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001138632-add-or-replace-a-number-for-an-existing-contact</loc>
  <lastmod>2024-04-25T10:28:48+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001138634-choosing-an-outcome-dispositioning-calls</loc>
  <lastmod>2024-04-25T10:28:53+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001138635-completing-an-address-book-transfer</loc>
  <lastmod>2024-04-25T10:29:08+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001138639-completing-a-queue-transfer</loc>
  <lastmod>2024-04-25T10:29:13+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001138640-completing-a-user-transfer</loc>
  <lastmod>2025-03-13T10:41:02+01:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001138643-completing-an-ivr-transfer</loc>
  <lastmod>2024-04-25T10:29:25+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001138646-managing-callbacks</loc>
  <lastmod>2024-04-25T10:29:32+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001138649-notes-all-in-one-place-</loc>
  <lastmod>2024-12-09T14:42:43+01:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001138653-breaks</loc>
  <lastmod>2024-04-25T10:29:40+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001138654-change-your-password</loc>
  <lastmod>2024-04-25T10:29:43+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001139776-enabling-access-to-conversational-analytics-through-the-maxcontact-portal</loc>
  <lastmod>2026-03-25T10:34:34+01:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001142382-call-time-plans</loc>
  <lastmod>2026-07-21T14:15:16+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001146494-ticket-history</loc>
  <lastmod>2026-07-03T17:25:16+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001147735-skills-based-routing-checklist</loc>
  <lastmod>2026-07-29T16:38:08+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001148597-deleting-a-call-recording</loc>
  <lastmod>2026-07-17T13:58:01+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001151836-outbound-sip-response-codes</loc>
  <lastmod>2026-07-07T12:33:11+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001152885-dynamic-nailup-in-contact-hub</loc>
  <lastmod>2024-09-12T14:55:41+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001163158-going-ready-on-queues-in-an-interaction-campaign</loc>
  <lastmod>2024-12-09T14:48:04+01:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001163159-email-transfers-in-contact-hub</loc>
  <lastmod>2026-01-23T16:44:32+01:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001163161-webchat-sms-and-whatsapp-interaction-transfers</loc>
  <lastmod>2024-12-16T17:00:47+01:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001163162-how-to-use-canned-responses-in-contact-hub</loc>
  <lastmod>2024-12-09T15:12:22+01:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001163163-receive-and-reply-to-interactions-in-contact-hub</loc>
  <lastmod>2024-12-09T15:15:03+01:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001163164-the-interaction-history-tab</loc>
  <lastmod>2026-04-08T11:45:48+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001163165-sla-indicators-on-interactions</loc>
  <lastmod>2024-12-09T15:17:51+01:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001163166-parking-interactions</loc>
  <lastmod>2024-12-09T15:20:00+01:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001163167-calling-a-contact-from-an-interaction</loc>
  <lastmod>2024-12-09T15:22:27+01:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001163168-change-update-a-contacts-details-from-an-interaction</loc>
  <lastmod>2024-12-09T15:24:15+01:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001163169-the-contact-details-card</loc>
  <lastmod>2024-12-09T15:25:43+01:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001163646-whatsapp-interaction-options</loc>
  <lastmod>2024-12-16T12:42:38+01:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001163761-branch-and-merge-interactions</loc>
  <lastmod>2024-12-17T14:43:32+01:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001165173-views</loc>
  <lastmod>2026-08-03T13:27:25+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001165439-softphone-testing-tool</loc>
  <lastmod>2025-01-22T14:28:27+01:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001168855-single-sign-on-azure-application-setup</loc>
  <lastmod>2025-02-19T11:15:30+01:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001169456-number-porting</loc>
  <lastmod>2025-03-21T12:37:28+01:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001171035-draft-interactions-and-draft-notes</loc>
  <lastmod>2025-03-18T14:54:06+01:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001171217-getting-started-with-maxcontact</loc>
  <lastmod>2026-07-21T14:25:11+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001172666-incoming-call-notifications</loc>
  <lastmod>2026-04-15T11:43:45+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001179829-outbound-dialling</loc>
  <lastmod>2026-06-04T13:30:44+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001180254-objections</loc>
  <lastmod>2026-08-03T12:19:22+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001180255-how-to-create-and-save-views</loc>
  <lastmod>2026-02-06T15:04:08+01:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001180256-how-to-create-folders</loc>
  <lastmod>2026-02-06T15:48:50+01:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001180293-how-to-update-and-rename-views-in-conversation-analytics</loc>
  <lastmod>2026-02-06T19:54:44+01:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001180298-sentiment</loc>
  <lastmod>2026-08-03T13:00:43+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001180859-system-recalls-overview</loc>
  <lastmod>2026-07-21T11:56:18+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001181640-performance</loc>
  <lastmod>2026-08-03T11:48:04+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001184117-release-notes-6-11-1</loc>
  <lastmod>2025-11-11T17:45:58+01:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001185351-release-notes-6-11-2</loc>
  <lastmod>2025-09-30T13:52:33+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001186178-release-notes-6-11-3</loc>
  <lastmod>2025-10-14T12:03:05+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001187123-release-notes-6-11-4</loc>
  <lastmod>2025-11-07T17:05:26+01:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001188337-release-notes-6-12-0</loc>
  <lastmod>2025-11-11T18:10:28+01:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001189338-release-notes-6-13-0</loc>
  <lastmod>2025-11-25T13:17:13+01:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001190301-release-notes-6-14-0</loc>
  <lastmod>2025-12-09T17:28:55+01:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001191298-callbacks-api</loc>
  <lastmod>2025-12-19T20:51:38+01:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001192114-conversation-analytics-home-page</loc>
  <lastmod>2026-08-03T13:49:42+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001192124-interactions</loc>
  <lastmod>2026-08-03T12:02:46+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001193774-release-notes-6-16-0</loc>
  <lastmod>2026-01-20T15:08:04+01:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001194181-email-forwarding-in-contact-hub</loc>
  <lastmod>2026-01-23T16:22:57+01:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001194913-how-to-create-a-campaign-</loc>
  <lastmod>2026-04-09T14:44:54+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001195856-release-notes-6-17-0</loc>
  <lastmod>2026-02-04T13:05:00+01:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001196022-topics</loc>
  <lastmod>2026-08-03T12:36:50+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001196600-release-notes-6-17-1</loc>
  <lastmod>2026-02-24T12:02:39+01:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001198260-release-notes-6-17-2</loc>
  <lastmod>2026-03-02T12:00:35+01:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001198347-system-result-codes</loc>
  <lastmod>2026-07-21T11:59:59+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001198463-inbound-calls</loc>
  <lastmod>2026-04-21T17:56:12+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001199002-outbound-sip-resonse-codes</loc>
  <lastmod>2026-07-21T12:08:53+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001199339-release-notes-6-18-0</loc>
  <lastmod>2026-03-17T10:09:44+01:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001199976-api-request</loc>
  <lastmod>2026-08-11T15:48:47+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001200098-implementing-maxcontact-webchat-application</loc>
  <lastmod>2026-04-01T13:00:18+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001200226-creating-a-wallboard</loc>
  <lastmod>2026-04-01T18:25:44+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001200440-release-notes-7-0-0</loc>
  <lastmod>2026-03-30T14:28:14+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001201138-dashboard-managment</loc>
  <lastmod>2026-06-29T13:47:05+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001201759-configurable-grid-all-stats-by-data-type</loc>
  <lastmod>2026-06-30T14:35:21+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001202139-campaign-reports</loc>
  <lastmod>2026-07-01T11:34:13+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001202140-compliance-reports</loc>
  <lastmod>2026-07-01T11:52:06+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001202141-digital-reports</loc>
  <lastmod>2026-07-01T11:58:20+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001202142-user-reports</loc>
  <lastmod>2026-07-01T12:38:18+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001202143-voice-reports</loc>
  <lastmod>2026-07-01T13:11:26+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001202180-release-notes-7-1-0</loc>
  <lastmod>2026-04-13T10:55:26+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001202211-script-only-interaction</loc>
  <lastmod>2026-04-14T15:41:39+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001202255-how-to-block-an-inbound-caller-</loc>
  <lastmod>2026-07-07T16:36:04+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001202718-how-predictive-dialling-works</loc>
  <lastmod>2026-04-20T16:35:09+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001202781-release-notes-7-2-0</loc>
  <lastmod>2026-04-28T14:05:28+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001202802-how-to-set-up-an-address-book-transfer-</loc>
  <lastmod>2026-04-21T17:24:20+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001203634-how-to-import-leads-with-a-caller-id-number-presentation-</loc>
  <lastmod>2026-05-06T11:17:46+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001203676-release-notes-7-3-0</loc>
  <lastmod>2026-05-12T10:06:25+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001203683-scoring</loc>
  <lastmod>2026-09-01T12:04:52+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001207928-maxcontact-theme-options</loc>
  <lastmod>2026-05-07T18:21:52+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001209032-misc-reports</loc>
  <lastmod>2026-07-01T12:00:19+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001211194-custom-report-builder-fields</loc>
  <lastmod>2026-05-18T17:54:48+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001211311-how-to-install-live-agent-assist</loc>
  <lastmod>2026-09-07T16:54:19+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001211862-release-notes-7-4-0</loc>
  <lastmod>2026-05-26T13:06:29+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214380-notes-manager</loc>
  <lastmod>2026-07-01T13:05:47+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214500-core-reports</loc>
  <lastmod>2026-07-01T13:10:36+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214579-release-notes-7-5-0</loc>
  <lastmod>2026-06-09T12:59:43+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214697-extract-sip-header-element</loc>
  <lastmod>2026-08-11T16:18:11+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214700-addtodnc-element</loc>
  <lastmod>2026-06-08T17:00:15+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214701-blackout-days-element</loc>
  <lastmod>2026-06-08T17:00:50+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214704-campaign-check-element</loc>
  <lastmod>2026-06-08T17:01:59+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214706-branch-element</loc>
  <lastmod>2026-06-08T17:01:20+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214707-compare-element</loc>
  <lastmod>2026-06-08T17:02:34+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214708-create-lead-element</loc>
  <lastmod>2026-06-08T17:03:17+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214716-external-transfer-element</loc>
  <lastmod>2026-06-08T17:03:48+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214722-get-stats-ivr-element</loc>
  <lastmod>2026-06-08T17:04:31+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214725-hang-up-element</loc>
  <lastmod>2026-06-08T17:04:51+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214731-ivr-menu-element</loc>
  <lastmod>2026-06-08T16:50:16+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214734-jump-element</loc>
  <lastmod>2026-06-08T17:13:03+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214735-lookup-lead-element</loc>
  <lastmod>2026-06-08T17:42:51+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214737-play-element</loc>
  <lastmod>2026-06-08T17:52:20+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214738-queue-element</loc>
  <lastmod>2026-07-22T13:51:35+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214828-record-message-element</loc>
  <lastmod>2026-06-09T15:49:59+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214839-route-to-agent-element</loc>
  <lastmod>2026-06-09T16:09:43+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214842-secure-capture-digits-element</loc>
  <lastmod>2026-06-09T16:37:03+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214846-start-element</loc>
  <lastmod>2026-06-09T16:41:36+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214897-sendsms-element</loc>
  <lastmod>2026-07-20T17:27:23+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214919-set-property-element</loc>
  <lastmod>2026-06-10T11:29:15+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214920-capture-digits-element</loc>
  <lastmod>2026-06-10T11:43:44+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214927-time-check-element</loc>
  <lastmod>2026-06-10T11:54:59+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214958-system-control-element</loc>
  <lastmod>2026-07-14T16:05:12+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001214985-command-element</loc>
  <lastmod>2026-06-11T10:23:06+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001215012-render-text-to-speech-element</loc>
  <lastmod>2026-08-11T15:47:18+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001215088-payment-request-element</loc>
  <lastmod>2026-06-11T13:53:11+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001215127-ivr-builder</loc>
  <lastmod>2026-07-14T16:50:52+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001215617-release-notes-7-5-1</loc>
  <lastmod>2026-06-23T10:50:49+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001215618-live-agent-assist</loc>
  <lastmod>2026-07-08T11:36:08+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001215619-prompt-studio</loc>
  <lastmod>2026-07-22T10:16:30+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001215995-management-api</loc>
  <lastmod>2026-06-30T12:11:08+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001216036-outbound-skills-groups</loc>
  <lastmod>2026-07-01T12:44:16+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001216411-release-notes-7-6-0</loc>
  <lastmod>2026-07-06T17:58:16+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001216706-complete-nailup-element</loc>
  <lastmod>2026-07-08T16:01:09+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001218007-release-notes-7-6-1</loc>
  <lastmod>2026-07-28T10:10:38+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001218122-default-result-codes</loc>
  <lastmod>2026-07-27T13:58:47+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001218217-live-agent-assist</loc>
  <lastmod>2026-08-04T12:29:50+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001219395-release-notes-7-6-2</loc>
  <lastmod>2026-08-11T11:19:36+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001220951-release-notes-7-6-3</loc>
  <lastmod>2026-08-24T17:34:12+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001221767-release-notes-7-6-4</loc>
  <lastmod>2026-09-08T15:48:44+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://maxcontact.freshdesk.com/support/solutions/articles/80001221836-standard-report-stat-glossary</loc>
  <lastmod>2026-09-09T17:56:44+02:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
</urlset>
