The following pre-made files are available from the QBit Developer FTP site in the Public/MaxDial/WAV/VQ folder. They were generated by the web site http://www.fromtexttospeech.com/, using the 'British English' language and 'Emma' voice.



vq_welcome.wav



Thank you for trying our virtual queue system. After confirming your phone number you may hang up and, when your place in queue is reached, we will call you. Press 1 if you want to continue using virtual queue or 2 to return back to the place you were in our normal call queue.



vq_confirm_1.wav



We have your phone number as …



vq_confirm_2.wav



If this is correct press 1, otherwise press 2.



vq_thanks.wav



That's all the information we need. If for some reason we are not able to reach you, please feel free to call us again. Thank you and we'll speak to you soon.



vq_phone_num_prompt.wav



Please enter your full phone number, followed by the pound sign.



vq_invalid.wav



That does not seem valid.



vq_sorry.wav



We're sorry, you seem to be having difficulty. You will now be placed back in the regular queue.



vq_option.wav



Your call is important to us. We are currently experiencing high call volumes. Please remain on the line and your call will be answered in the order it was received. As a courtesy, you may press 1 to try our virtual queue system. This will allow you to hang up and still keep your place in queue. When you have reached the front, we will call you.