Recent articles

• Report viewer

  The report viewer allows you to access 3 types of reports on the product; St...

• 'Time in Status' grid alerts

  Dashboard grids can be configured to alert when agents go over a predetermin...

• Wallboard manager

  You can create wallboards to be displayed on any web browser.  This gives yo...

• Publishing Dashboards

  When you have completed designing your dashboard you need to save it then pu...

• Dashboard & Wallboard Widgets 6 - Target

  Target Comparison This is a legacy feature which is currently under deve...

• Dashboard & Wallboard Widgets 5 - Inbound

  The Different Inbound widgets available are; Inbound Blocks Queue Grid...