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Objections
The Objections tab lets you review objections identified within interactio...
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Queues
The Queues page allows you to group agents by queue. Agents trained to use c...
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Lead Management API
TABLE OF CONTENTS [Document Version - 2.0] Contents Cheat Sheet Web Meth...
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Callbacks API
TABLE OF CONTENTS [Document Version - 1.0] Contents Usage Authentication...
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Telephony Data Services API
TABLE OF CONTENTS [Document Version - 1.8] Contents Usage Authentication...
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List Data Manager
List Data Manager gives you the ability to manipulate and move data that’s b...
