Frequently Asked Questions

API Documents

• Lead Management API
• Telephony Data Services API
• Maxcontact Lead Web API
• Callbacks API
• Management API

Customer Onboarding

• MaxContact Portal Whitelisting Requirements
• New Customer Checklist
• MaxContact Minimum PC Specifications
• Number Porting
• MaxContact Softphone WebRTC

Inbound

• Inbound Calls

Outbound

• Outbound Dialling
• System Recalls Overview
• System Result Codes
• Outbound SIP Resonse Codes
• Samsung 'Smart Call' problems

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Dialler management & general FAQs

• Max Support contact details
• Importing Data for International Dialling
• MaxContact OData Guide
• Allowing MaxContact to send on behalf of your domain
• Enable/Disable Call Recording

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Reporting

• Custom Report Builder Fields