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  - Hours per working day
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Quality
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MaxWFM
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Video Guides
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PBX Administrator Guides
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PBX User Guides
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- Messages
  - Chat with colleagues
- PBX
  - PBX Services
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- Settings
Spokn AI - Speech Analytics
- User Guides
- Page Overviews

MaxContact Portal Whitelisting Requirements

Thomas McGarry

Modified on: Fri, 21 Mar, 2025 at 11:37 AM

Should there be any restrictions on internal network traffic, we recommend whitelisting the Public IP addresses presented by the MaxContact system. Once your Environment has been built, your Project Manager will provide you with this public IP for your records. Alternatively, please ask the Support Team, and they will be able to provide you with this IP address.

The Ports to allow through your firewall are below:

MaxContact Default Ports

Port Details	Protocol
443 (Web)	TCP
8081 (Stats)	TCP
8082 (Coaching and Monitoring)	TCP
10000 - 20000 (RTP)	UDP