Overview

The Import DNC History page gives you a full record of all DNC imports carried out on your system, including both bulk additions and bulk removals. You can review what was imported, when, by whom, and how many records were affected. Selecting an import also shows you the individual phone numbers that were deactivated as part of it.

To access it, go to Data > Data History > Import DNC History. You can also reach it directly after completing a DNC import by clicking Go to DNC import history on the Import DNC confirmation screen.


Search and filter

OptionDescription
Start dateThe start of the date range to search within.
End dateThe end of the date range to search within.
Imported byFilter by the user who carried out the import. Select All to show imports from all users, or choose a specific user from the dropdown.
Recent imports panelToggles the right-hand panel that shows the last five imports in summary form. Each entry has a More info button that opens a dialogue box with full details of that import.
SearchApplies the selected criteria and updates the Previous Imports table.

DNC categories

The DNC categories panel shows all the suppression lists currently configured on your system. This gives you a quick reference for which categories are available when reviewing or filtering imports.

DNC categories are created and managed in the Plans section of MaxContact.


Previous imports table

The table lists all DNC imports that match your search criteria. Each row represents one import. Selecting a row updates the Deactivated Leads section below with the phone numbers affected by that import.


ColumnDescription
StatusThe current state of the import. Statuses follow the same pattern as other import history pages: Completed, Pending or Failed.
CategoryThe DNC category that the numbers were imported into.
AttemptedThe total number of rows in the import file.
With a DNC removal, this will be presented as a negative number.
ImportedThe total number of phone numbers successfully added to the DNC list.
Dup.The number of phone numbers in the import file that already existed on the DNC list and were skipped.
LeadsThe total number of lead records deactivated as part of this import.
Lead phonesThe total number of individual phone numbers deactivated across all affected leads.
CallbacksThe total number of scheduled callbacks that were removed as part of this import.
StartThe date and time the import started processing.
Import finishThe date and time the import finished processing.
More infoOpens a dialogue box showing the full details of the import, including the settings applied and the name given to the import at the time it was run.



Deactivated leads

Selecting an import from the Previous Imports table loads the phone numbers deactivated by that import into the Deactivated Leads section at the bottom of the page.

Use the filter icons above the columns to search through the numbers — useful when an import contains a large number of entries and you need to locate a specific record.

To export the listed numbers, click Download. This saves the current view as a CSV file, including any filters that have been applied.


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