Whats new for Contact Hub?
You can now take secure payments with Adyen via the MaxContact platform. Adyen offers competitive rates, global reach and next-level fraud protection. Adyen is built for businesses of all sizes - from growing e-commerce sellers to large enterprises. |  |
- Email Interactions. We’ve increased the email upload limit from 30MB to 50MB, so you can now send larger files and more generous combinations of emails and attachments. This update makes sure everything is processed smoothly, giving you a more reliable experience and helping prevent any issues with imports in future.
- Email Interactions. We’ve updated the Email Collector so it now keeps every original recipient visible. The main address stays in the ‘To’ field and any others move to ‘CC’. This gives your teams a clear view of who was included in each message, helping them understand the full conversation at a glance.
- Email Interactions. We’ve fixed an issue in Contact Hub where forwarded emails with a “+ alias” showed the channel’s own address in the CC field. You’ll now see the right recipients every time, making email conversations clearer and easier for agents to follow.
Other Updates & Enhancements
- Performance & Security. We’ve refreshed a number of core libraries to keep everything running smoothly and securely. These updates strengthen protection against potential risks, improve overall stability, and make the system easier to maintain, so you can rely on a safer and more consistent experience.
 | As well as the highlighted areas above, infrastructure improvements to enhance the overall product architecture have been included, ensuring better performance, reliability, and scalability, as well as a number of performance enhancements to boost stability and resilience. |
 | New additions are currently in the beta phase of production. You may see this icon for areas containing these features and changes within the product. |
