Start
The Start element is the entry point for every IVR flow. All inbound calls enter the flow through this element.
Connections
| Connection | Description |
|---|---|
| O – Output | The path the call follows when it enters the IVR. Connect this to the first element in your flow. |
Settings
| Field | Description |
|---|---|
| Name | Give the element a clear name so it is easy to identify within your IVR flow. |
| Description | Optional. Add a note to explain the element's purpose — useful in more complex flows. |