Complete Nailup
The Complete Nailup element finishes the nailup process for a Dynamic Nailup call. Use it at the end of an IVR routine built to let a user accept or reject an inbound call, or to verify a PIN, once the caller is ready to be connected.
Note. This element applies to nailups completed via softphone, desk phone, or mobile. It isn't used for users nailing up via WebRTC.
Connections
| Connection | Description |
|---|---|
| I - Input | The entry point for this element. Connect from the preceding element in your IVR flow. |
Settings
| Field | Description |
|---|---|
| Name | Give the element a clear name so it's easy to identify within your IVR flow. |
| Description | Optional. Add a note to explain the element's purpose, useful in more complex flows. |
| Agents Can See This | When enabled, agents can transfer a live caller directly to this element via the IVR Transfer option. |
| Supervisor Can See This | When enabled, the element is visible in the IVR Transfer list for users with a Supervisor role. It remains hidden from all other users. |
| Result Code | The result code applied to the call once nailup completes. |