How to create and save a custom view

This guide shows you how to create and save custom views within Spokn AI. Allowing you to easily apply specific filters, to analyse data tailored to your specific needs.



1. Navigate to the Spokn AI Dashboard.

2. Select the "Filters" option.

3. This will open the Filters window, within here you can set various parameters to be applied to your view.

4. In this example, a filter has been applied to show calls identified with the 'Customer Experience' topic.

5. Navigate through the Filters available to tailor the view towards your specific needs.

6. With the filters set up, select Apply.

7. This will change the current view to that of the filter. To save the view, select the 'Save' button.

8. Enter a name for the view.

9. Click "Create View".

10. The view will be saved to the left-hand panel. Select the view to apply the filters to the dashboard.