Dashboard Widgets — BI

BI widgets display historical information pulled from the database, rather than the live or real-time data shown by other widget types. All BI widgets are found in the BI section of the widget toolbox.

WidgetDescription
Date FilterControls the date range that other BI widgets on the same page filter by.
Result Code ListShows result code data in a list, with the ability to apply filters to other widgets on the page.
Result Code ChartShows a pie chart breakdown of result codes, filterable by Campaign, List, Team, User, and date range.
Report GridDisplays the results of a System Report in a grid.
Report ListDisplays the results of a System Report as label and value pairs rather than a grid.

Date Filter

The Date Filter widget changes the date range that BI widgets on the current page filter by. For example, if a Result Code Chart widget is on the same page, its result code history will be limited to the selected date range.

Select the date or time shown on the widget to open a date and time picker. Select the settings icon to configure the widget's preset range options.

SettingDescription
Date rangeSelect from the available preset ranges: Today, Yesterday, This Week, Last Week, Last 2 Weeks, This Month, Last Month, Last 3 Months, This Quarter, or Last Quarter.

Result Code List

The Result Code List widget shows the same information as the Result Code Chart widget below, using the same filter parameters. Selecting the Filter button on a row applies an additional filter to any other widgets on the page that listen for it. For example, if a Report Grid on the same page uses result code data to filter, the grid will update when the filter is applied.

SettingDescription
Filter by Result CodeChoose between User result codes and System result codes. Type the result code or codes you want to filter by, or select them from the list below.

Result Code Chart

The Result Code Chart widget displays a pie chart breakdown of all result codes, filterable by Campaign, List, Team, User, and date range (start and end).

Chart settings

SettingDescription
Show LegendSelect whether to show the legend on the chart.
Legend PositionChoose where the legend is displayed.
Show LabelsShows or hides the labels around the pie chart.
Show 'Other' CodesGroups any hidden result codes together into a single "Other" figure on the chart.
Filter by Result CodeChoose between User result codes and System result codes. Type the result code or codes you want to filter by, or select them from the list below.

Report Grid

The Report Grid widget displays the results of a System Report in a grid. Select the settings icon to choose which report is displayed in the widget.

Note. If tagging is enabled, data is automatically filtered to show only information associated with the user's tags.

Report List

The Report List widget is similar to the Report Grid widget but displays the data as label and value pairs rather than in a grid. This is useful for reports that return a small number of calculated figures — for example, Active Records, Dialled Records, and Total Attempts from a selected list. If a report returns more than one row, a pager is included so you can scroll through the results.

Select the settings icon to choose which report is displayed in the widget.


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