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Service Status

Rasmus Hansen

Modified on: Fri, 28 Nov, 2025 at 11:17 AM

Service Status Update

28/11/2025

We wanted to share an update regarding the recent inbound audio issue.

The problem appears to have been caused by a network connectivity issue affecting one of our inbound number providers. Based on our monitoring, the issue began at approximately 10:15am.

Shortly after, the provider made changes on their side, and the issue started to resolve around 10:55am.

As of 10:58am inbound audio is now stable, and calls are flowing normally. While the issue originated outside of MaxContact, we are continuing to monitor closely to ensure there is no recurrence or further impact.

Thank you for your patience while this was ongoing. If you experience anything unusual, please let us know.