The permissions editor screen allows you to assign permissions to other users by allocating them ‘Roles/Permission Groups’ (With pre-determined permissions) within the system or assigning permissions specifically.
Page settings
The settings bar at the top of the page contains the following action buttons;
![]() | Create a group | Allows you to create a new Role/Permission Group |
![]() | Clone Role | Allows you to clone a Role/Permission Group |
![]() | Makes the ‘Permission Groups’ field show either All/Active or Inactive Roles/Permission Groups. | |
![]() | Save | Clicking here saves all changes to the page. |
Defaults
The default options in the Permissions Groups area are
Agent Role - Grants access to the Agent application with most features available.
API Access Role - Role for live data push onto Max
Manager Role - Grants access dashboards, real-time displays, and list management.
QA Role - Grants access to the QA parts of the system but information is restricted to their team.
Sys Admin - Highest access level available. Grants access to all applications and areas.
Team Leader Role - Grants access dashboards, real-time displays, and list management but restricts changes to campaigns, teams, and users in their team.
For more on these, see this guide.
Creating a new role/group
1 | Click create new group in the top left of the page.![]() |
2 | Rename the role and add the users you require (If you are yet to create a user, go to the CTU and add your users).![]() |
3 | Customise the roles settings. Role Type - This allows you to arrange your roles into certain groupings. Password policy - If you have any setup via the Plans page, you can assign them to the role here. Filter Data – Checking this will only allow you to view campaigns/lists/recordings based on the team you are in. Filter Lists to Permissions – On a dashboard, you can only see lists for running campaigns that user is part of. ![]() |
4 | Select the permissions you would like the role to have by ticking the relevant boxes.![]() |
5 | Ensure you hit save before navigating from the page.![]() |
Assigning Roles/Permission Groups
Clicking on a ‘Permissions Group’ on the left of the page will show the users assigned to that group in the ‘Users in Group’ area. Clicking the + symbol will add the user to the group and clicking the - symbol will remove the user from the group.
Clicking on a user will result in a star symbol being displayed next to each ‘Permission Group’ or ‘Role’ that user is assigned to.
Note - Having people in multiple permission groups can result in conflicting permission issues. It is recommended to only have one permission group on a user.
Permission Settings
Clicking on a Role/Permission Group will result in the Permission Settings being displayed on the right-hand side of the page.
Role Name – This displays the name of the Role/Permission Group which can be edited on an existing Role. When creating a new role this will be blank.
Active Tick Box – Make the Role/Permission Group Active/Inactive
Description – Provides a description of the Role/Permission Group.
Role Type - This allows you to arrange your roles into certain groupings.
Password policy - If you have any setup via the Plans page, you can assign them to the role here.
Filter Data – Checking this will only allow you to view campaigns/lists/recordings based on the team you are in.
Filter Lists to Permissions – On a dashboard, you can only see lists for running campaigns that user is part of.
Below these options are all the permissions available. They can be checked or unchecked to activate/deactivate the permission for the user.
Once Roles/Permission Groups have been created/amended, you must click the save button to save the changes.
Next step - Permissions and their meanings