Page Level Admin Permissions


Access Audit Page - Allows access to the auditing page.


Add Remove List - Allows user to add & remove lists from campaigns.


Address Book Admin Access - Allows users to access the address book page.


Allow Kick User - Allow the user to be able to kick other users from the system.


Area Code Admin Access - Allows user to add/edit/delete area codes.


Basic report Export - Allows user to export basic reports


Basic Report Viewer Access - Allows access to basic reports.


Break Admin Access - Allows user to access breaks.


Callback Manager Access - Allows the user to access the callback manager page.


Calling Time Plan Access - Allows user to access calling time plans and spans.


Campaign and List Management - Allows user access to manage campaigns.


Campaign (CTU) Admin Access - Allows access to the CTU page.


Can Access Custom Data Fetching - Allows user to view and edit custom data fetching.


Can Access System Info - Is allowed to access the system info page.


Can Add Notes - Allows the user to add notes in the portal/web agent?


Can Create Emergency DNIS Routes - Allows the user to create and enable inbound number mapping routes with emergency status.


Can create system control element - Allows the agent to create a system control IVR element


Can Delete Lead Data - Allows the ability to delete lead data.


Can Edit Lead Data - Allows the user to edit the lead data for any table.


Can Update History Result Code - Allows the user to be able to update the result code of a history entry in record history.


Can expire imports - Allows user to set the expire option when importing leads.


Can View Lead Data - Allows the user the ability to view all lead data across all tables.


Can access pre chat questions history - Allows access to the pre chat questions column in record history.


Cause Value Admin Access - Allow the user to access the cause values page.


Custom Report Builder Access - Allows the user access to custom reports.


Custom Report Viewer Access - Allows the user access to view custom reports.


Custom SQL Report Viewer Access - Allows the user access to custom SQL reports.


DNC bulk removal - Allows user to bulk remove DNC's (Requires import DNC Access)


DNC deactivated leads CSV access - Allows the user to download deactivated leads list as a CSV.


DNIS Routing Plan Access - Allows the user to access plans.


Do Not Call Admin Access - Allows the user to access the DNC admin page.


IVR Admin Access - Allows the user to access the IVR page.


Import API History Access - Allows user to access the import API history page.


Import API mappings access - Allows the user to access the import API mappings page.


Import DNC Access - Allow the user to access to the import DNC page.


Import mapping caller ID access - Allows the user to include a caller ID when importing leads.


Import rejects record list download option - Allows user to download an import rejected records list.


Inbound Blacklist Access - Allows the user to access the inbound blacklist.


Inbound Number Mapping - Allows the user to modify inbound number mapping (DNIS).


Lead Import Access - Allows the user to access the Import Leads page.


List Manager Access - Allows the user to access List Manager.


List Manager History Access - Allows the user to access List Manager history.


List Manager History Rollback - Allows the user to rollback List Manager actions.


Note Category Management - Allows the user to view and modify note categories.


Permission Admin Access - Allows the user to add/edit/remove permissions.


Plan Admin Access - Allows the user to access Plans.


Portal Access - Allows the user access to the manager portal.


Queue Admin Access - Allows user to access the queue Admin Page.


Record Eligibility Access - Allows the user access to the Lead Record page.


Record History Access - Allows the user to access the Record History page.


Record History CRC dialog access - Allows user to access the CRC changer dialog, in the record history result code column, which lets you change the historical result code.


Record history results CSV access - Allows user to download record history results as a CSV.


Report Scheduler Access - Allows the user to access the Report Scheduler page.


Report Viewer Access - Allows the user to access the report viewer page.


Resource Uploader Access - Allows the user access to the resource uploader page.


Resource Download CSV Access - Allows the user to download the resource list as a CSV file.


Result Code Admin Access - Allows the user access to the Result Code page.


Settings admin access- Allows the user to access the setting page.


Start Stop Pause Campaign - Allows the user to stop/start and pause campaigns.


System Activity Access - Gives the user access to the System Activity page.


Table Creation Access - Allows the user access to table creation.


Target Settings Access - Allows the user access to the Target Settings page.


Ticker Admin Access - Allows the user access to the Ticker Admin page.


Wallboard Access - Gives the user access to the Wallboard Manager page.