Minimum recommended requirements for agents that will be accessing MaxContact.
Specification | With Soft Phone/WebRTC | Hard Phone |
Processor Minimum | 51.104.61.101I5 2.4 GHz (Gen4 Haswell), Dual Core | 52.I5 2.0 GHz (Gen4 Haswell), Dual Core |
Processor Recommended | i5 2.4 GHz (Gen5 Broadwell) and above Quad Core | 20.77.8.119 i5 2.0 GHz (Gen5 Broadwell) and above Quad Core |
Memory Minimum | 4GB | 4GB |
Memory Recommended | 8GB | 8GB |
Operating System | Windows 10 and above | Windows 10 and above |
Browser | Browser with HTML5 support (e.g. Google Chrome) | Browser with HTML5 support (e.g. Google Chrome) |
| Network Speed Minimum | 200kb per second | 200kb per second |