Management
General
- Campaign Manager
- Campaign Manager - Campaign & List Settings
- Campaign Manager - Grids
- CTU - Campaigns
- CTU - Teams
Outbound Skill-Based Routing
- What is Outbound-Skill Based Routing?
- Creating Skills and Skill Groups
- Assigning Skills and assigning User Plans to Users
- User Plans and Skill Groups
- Assigning Skill Groups To Leads via Data Imports