Management
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Data
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Quality
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Reporting
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MaxWFM
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PBX Administrator Guides
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Spokn AI - Speech Analytics
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Omnichannel Release Notes 3.1.1.1

Bram Borne

Modified on: Mon, 28 Jun, 2021 at 11:02 AM

Manager Portal

Record History

Fix for Interaction History page. When users logged in and out of the system, their Queue Markers were not being appropriately updated.

Agent Proxy Server

Queue Manager

Fixes for creating and removing queue markers when users log off. Max JSON length limit was being hit for the chart in interaction history page, the chart has been removed until we can make this more optimal.