The 5.0.24 release contains a change to the Database as well as some minor UI/UX improvements and some general performance enhancements.


Database Change

For clients who have access to the Replicated Database. In our latest update, we've added a " interaction_note_id" and "original_call_history_id" column to the "callback" table. This is for the upcoming new notes functionality that will be available in the new version of WebAgent. These fields are integers and default to 0.



As well as the highlighted areas above, there have also been some minor quality-of-life improvements and software stability fixes added to the product. 
New additions are currently in the Beta phase of production. You may see this icon for areas containing these features and changes within the product.