In this update, we have added 2 fixes to the Contact Hub. As usual, the minor quality of life enhancements and UI improvements are included.

Product Updates

User Portal/Contact Hub

Manual Dial. In Contact Hub, we’ve fixed an issue where the Manual Dial button remained visible on the My History grid and side panel, even when the “Can Manual Call” permission was disabled. Now, the button will be hidden as expected when the permission is turned off.

Outcomes. We’ve fixed an issue in Contact Hub where the 'redial another number' outcome type wouldn’t allow you to select an alternative number for a callback. You can now choose a different number without any problems.

	As well as the highlighted areas above, there have also been some minor quality-of-life improvements and software stability fixes added to the product.
	New additions are currently in the Beta phase of production. You may see this icon for areas containing these features and changes within the product.